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Thursday, April 10, 2014

DOC_38_MAY 23, 2014, E-MAIL ASKING FOR APPROPRIATE ACTION


EXPRESS ACKNOWLEDGMENT OF REPRESENTATION


antonio jr. Buensuceso antoniobuensuceso@gmail.com

May 23 (6 days ago)



to Jason, Mark, Kathy, Jovanna, rosalina, jun.benefits
May 23, 2014

Mr. Jason Kenady
Frontline Performance Leader
Allstate Insurance Company 
Phone 310-851-7241 
Fax 866-447-4293


Dear Mr. Jason Kenady,


I have below my e-mail dated May 22, 2014 with SUBJECT: EXPRESS 
ACKNOWLEDGMENT OF REPRESENTATION, for you to see how many 
times, actually eight(8) times, from April 24, 2014 to May 22, 2014 where 
Mr. Mark Schlick refused to provide me with an express acknowledgment 
of myself,  Mr. Antonio L. Buensuceso as Miriam C. Buensuceso's 
representative on her UNINSURED MOTORIST INJURY CLAIM. I made 
my question direct, simple and straight forward for him to respond in a simple 
"YES" or "NO" response. I have stressed my point very clearly I needed to 
record an "express" acknowledgment of representation not "implied" so that 
a letter like the one dated December 18, 2013, addressed to Miriam which 
Mr. Mark Schlick sent which tended to aggravate Miriam traumatic condition 
will not be maliciously repeated again by Mr. Mark Schlick.  Please take 
note that Miriam on her e-mail dated August 21, 2013 with subject: Letter of 
Authority sent to Mr. Mark Shclick she had already advised Mr. Schlick to 
direct communications to me.  I have reasons to believe that Mr. Schlick  
maliciously sent that December 18, 2013 letter to develop another source of 
trauma for Miriam like court proceedings and expenses to  weaken our resolve 
and to accept a meager settlement Mr. Mark Schlick is offering.  To prevent 
this from happening again I asked Mr. Mark Schlick to give me an EXPRESS 
ACKNOWLEDGMENT OF REPRESENTATION, so that  similar communications 
transgressions could be dealt with more severely in the future.

For your appropriate action.

Yours faithfully,

Antonio L. Buensuceso Jr.

Copy furnished: Mark Schlick, Kathy Garcia, Jovanna Naranjo, Rosalina Buensuceso

EXPRESS ACKNOWLEDGMENT OF 

REPRESENTATION

Inbox
x

antonio jr. Buensuceso <antoniobuensuceso@gmail.com>                                   12:33 AM (18 hours ago)



to Mark, Jason, Kathy, Jovanna, rosalina, jun.benefits
May 22, 2014

Mark Schlick
Claim Service Analyst
San Diego MCO

Allstate Insurance Company
PO BOX 289001
San Diego, CA 92198-9955

Dear Mr. Mark Schlick,

I most respectfully and humbly asked you again as I have asked you
in my e-mails, which you ignored to respond, dated April 24, 2014, 
May 4, 2014, May 11, 2014, May 13, 2014,  May 18, 2014, May 20, 2014 
and May 21, 2014 respectively:

May I most respectfully ask, do you acknowledge me, 
Mr. Antonio L. Buensuceso with e-mail address of  antoniobuensuceso@gmail.com 
as Ms. Miriam C. Buensuceso's representative in connection with her UNINSURED 
MOTORIST INJURY CLAIM?

I just wanted to have your response recorded so that you and I may have a common
understanding that your letters should be addressed to me and not to Miriam to help 
her  to continuing recovery from her traumatic experience. I wanted to reiterate that 
your letter to Miriam dated December 18, 2013 tended to aggravate her condition and 
inflicted even more pain to us as a family. I do not want  this incident be repeated again.

It does not make sense that a "YES" or a "NO" response needed to be locked in a letter
sent through "snail" mail to convey your message. Your alibi that e-mail is not secure 
is a spineless excuse. I have e-mail communications with people in government and
we are able to deal with security issues effectively.  Besides, I doubted that you are 
really writing me one.  I would not ask you to send it again because I do not want that 
the letter you write today will be dated weeks ago to correct problems you are dealing
today as what Ms. Jovanna Naranjo on her letter dated August 23, 2013 did, where she, 
replaced it with a letter dated August 20, 2013 when she sent it back again.

Please do respond accordingly.  If I do not receive a "YES" response from you today 
to the question: " May I most respectfully ask, do you acknowledge me,
Mr. Antonio L. Buensuceso with e-mail address of antoniobuensuceso@gmail.com
as Miriam C. Buensuceso's representative in connection with her UNINSURED
MOTORIST INJURY CLAIM?" then I may have to bring these issues to Mr. Jason Kenady
for appropriate action.

Yours faithfully,

Antonio L. Buensuceso Jr.

Copy furnished: Jason Kenady, Kathy Garcia, Jovanna Naranjo, Rosalina Buensuceso

Schlick, Mark                                                                    8:03 AM (11 hours ago)


to me
Mr. Buensuceso, I have already acknowledged your representation of Miriam in writing. 
I sent another letter today. Please continue to update me with the of Miriam’s injuries.

Thank you,


Mark Schlick
Claim Service Analyst
San Diego MCO

Allstate Insurance Company
PO BOX 289001
San Diego, CA 92198-9955

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